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Personal Care Services

Personal Care Support

Shebahl Support Services provides safe, respectful and person-centred personal care for adults who require support with daily living while remaining in their own homes or within the community.

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Our care staff are trained to deliver support that promotes dignity, independence and wellbeing while ensuring that individuals remain in control of their own lives and decisions.

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We recognise that every person we support has unique needs, preferences and life experiences. Our care plans are therefore tailored to each individual to ensure support is delivered in a way that respects their identity, values and personal choices.

Person-Centred Approach

All staff receive certificated and in-house training to ensure they clearly understand their responsibilities and provide care that is safe, respectful and aligned with best practice standards.

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Our training ensures staff understand:

  • The importance of promoting equality and equal opportunities for the individuals they support

  • Respect for diversity, culture, beliefs and individual values

  • The importance of confidentiality and the appropriate limits of confidentiality

  • How to apply organisational policies and procedures when sharing information

  • The importance of protecting privacy and dignity at all times

  • The importance of understanding each individual's personal history, needs and preferences

  • Delivering care that is person-centred and tailored to the individual

  • Safeguarding responsibilities when supporting individuals in their homes or in the community

  • Supporting individuals to maintain control over their own lives and make informed choices

  • Respecting the right of individuals to make decisions and take reasonable risks

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Staff Training & Professional Development

Shebahl Support Services ensures all care staff receive appropriate training and ongoing professional development to perform their roles safely and effectively.

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All care staff are trained to a minimum of Level 3 Diploma in Health and Social Care, ensuring they have the knowledge and skills required to deliver high-quality care.

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Additional certificated training includes (but is not limited to):

  • Food Hygiene and Safety

  • Safeguarding of Vulnerable Adults

  • Basic First Aid and CPR

  • Health & Safety in Care Environments

  • Manual Handling in Care Environments

  • Dementia Awareness

 

Training is regularly refreshed to ensure staff remain competent, confident and aligned with current best practice across the health and social care sector.

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